Q: Kindly give our readers an introduction to your business. Please include what your business is all about, in which city you are located and if you have offices in multiple locations/ cities.*

Ans: Dental Laboratory Associates is a dental laboratory dedicated to using the newest and most innovative technologies to

improve dentist, and ultimately patient, satisfaction. Our Experience, Quality, Precision & Service separate us from the crowd.

For over 25 years Dental Laboratory Associates Dental Technologists, David Kochberg, RDT, Larry Rips, RDT and Alan David, RDT, have used the latest technology and scientific advancements to deliver to their dental clients and their patients the highest quality products matched in excellence with superior customer service. Our implant team is arguably one of the best in the country. With vast knowledge and experience in restoring complex cases. We offer our clients unparalleled access to our unique and exclusive chair side assistance program. We will assist and consult with you and your patients for treatment plans and fees for these cases. We are one of only a very unique group of laboratories that uses Digital photography and computerized shade analysis. We offer a series of informative in clinic lunch and learn seminars. We also offer the opportunity for your staff and assistants to come to our lab for training

in certain laboratory techniques. Not only are we qualified as dental technologists, we are also equipped with superior customer service and problem solving skills. Our team is here for you at every turn, both chair side and behind the scenes to ensure maximum satisfaction for our dentists and for your patients. Not matter what the issue is, big or small, we will be glad to assist you in any way we can.

Q: Kindly give us a brief description about yourself (it should include your brief educational or entrepreneurial background and list some of your major achievements). *

Ans: For over 25 years Dental Laboratory Associates Dental Technologists, David Kochberg, RDT, Larry Rips, RDT and Alan David, RDT, have used the latest technology and scientific advancements to deliver to their dental clients and theirpatients the highest quality products matched in excellence with superior customer service. Our implant team is arguably one of the best in the country. With vast knowledge and experience in restoring complex cases. We offer our clients unparalleled access to our unique and exclusive chair side assistance program. We will assist and consult with you and your patients for treatment plans and fees for these cases. We are one of only a very unique

group of laboratories that uses Digital photography and computerized shade analysis. We offer a series of informative in clinic lunch and learn seminars. We also offer the opportunity for your staff and assistants to come to our lab for training in certain laboratory techniques. (Whitening trays, pouring models, etc.)

Not only are we qualified as dental technologists, we are also equipped with superior customer service and problem solving skills. Our team is here for you at every turn, both chair side and behind the scenes to ensure maximum satisfaction for our dentists and for your patients. Not matter what the issue is, big or small, we will be glad to assist you in any way we can.

Q: What inspired you to (start a new business venture) or (to make significant changes in an existing business)? How did the idea for your business come about? *

Ans: Digital dentistry has markedly improved dental treatment, as traditional treatments can now be administered bothexpediently and gently. Digital dentistry can be defined as any dental technology or device that contains digital or computer‐controlled aspects. CAD/CAM components have been implemented to diagnose and treat patients, and are assisting dentists in ways they never dreamed possible just a few short years ago. Everything from computer‐aided implant dentistry to shade matching to computer controlled administration of nitrous oxide is possible via digital dentistry. Additionally, the efficiency of computers in dentistry extends beyond the chair into practice management as computers have become a vital part of practice and patient management. We can no longer assume technology is a fad—it has become an integral part of the modern dental practice. Nor is technology a marketing tool used solely for drawing in new patients, as advances in technology have facilitated the way patients are treated. Digital dentistry is essential when it comes to providing patients with top‐of‐the‐line treatment.

Furthermore, the industry is rapidly expanding. The global dental equipment market is predicted to grow at a compound annual growth rate of 5.7% between 2014 and 2019, reaching a total of $7,138.9 million in 2019.(1) Additionally, the dental landscape is predicted to change more in the next 20 years than it has in the previous 50.(2) Because of this, it is vital that dentists stay current with technological advances in the dental industry so they don’t fall behind in the industry or become outdated.

Q: What three pieces of advice would you give to budding entrepreneurs?*

Ans: Never Give Up! For every successful endevour there are countless failures. Remember we often learn more from our failures than from our successes.

Q: What would you say are the top three skills needed to be a successful entrepreneur?

Ans: A Vision, A Plan, Ambition, Hard work.

Q: How many hours do you work a day on average?

Ans: 10

Q: To what do you most attribute your success?

Ans: The success of our Laboratory is due to the fact that we have an incredible team of technicians that work tirelessly to make us allsuccessful. As well as staying current with the technology and always trying to learn more.

Q: What is the best way to achieve long‐term success?

Ans: Perseverance, consistency, Quality, Service and having a fantastic team behind us.

Q: Where you see yourself and your business in 5 – 10 years?

Ans: Still doing what we love to do. Perhaps having some more time off to golf and fish.

Q: Excluding yours, what company or business and do you admire the most?

Ans: Other Entrepreneurs that have done it through hard work and perserverence by themselves.

Q: How important have good employees been to your success?

Ans: Without a team of great employees there is absolutely no way we could have done it!

Q: How long do you stick with an idea before giving up?

Ans: Way too long.

Q: What motivates you?

Ans: Knowing that what we are doing for our clients and their patients is the best in our industry.

Q: What are your ideals?

Ans: Being honest about what we do. Providing a product that we are proud of.

Q: How do you generate new ideas?

Ans: Staying current with whats happening in our industry and brainstorming with my partners, listening to ideas from our employees.

Q: How do you define success?

Ans: Success to us is coming to Canada as immigrants with a suitcase and some other odds and ends. working hard to build a business that can provide employment and that now helps support 8 other families.

Q: How do you build a successful customer base?

Ans: Quality of product, Consistency of product, Service, Integrity and going the extra mile to make sure that we are always trying to do our absolute best for their patients.

Q: What is your favourite aspect of being an entrepreneur?

Ans: Brainstorming new ideas and seeing them become successful.

Q: What has been your most satisfying moment in business?

Ans: Too many to name. But if i had to pick one its seeing the growth and success of our employees that we’ve hired.

Q: What do you feel is the major difference between entrepreneurs and those who work for someone else?

Ans: Sometimes its just luck, but you have to be prepared to fail.

Q: What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?

Ans: TEAMWORK and RESPECT

Q: In one word, characterize your life as an entrepreneur.

Ans: A ride on a crazy rollercoaster

Q: If you had the chance to start your career over again, what would you do differently?

Ans: Ilove what i do so i would change that but i would definitely have done a business course. In fact the one piece of advice i can give to any young entrepreneur starting out is do a business course, it will pay off in the long run.

Q: How has being an entrepreneur affected your family life?

Ans: It has given us incredible opportunities.

Q: What is your greatest fear, and how do you manage fear?

Ans: Failure. Keep on trying, it will pay off.

Q: How did you decide on the location for your business?

Ans: We wanted to be close to our homes so that we could always be close by to help out with our kids if and when needed.

Q: Do you believe there is some sort of pattern or formula to becoming a

successful entrepreneur?

Ans: If at first you dont succeed, Try,Try,Try again.

Q: If you could talk to one person from history, who would it be and why?

Ans: Wow, Thats a tough one. Winston Churchill, Nelson Mandela and Ben Gurion, they faced incredible adversities throughout their lives but kept on going .

Q: Who has been your greatest inspiration?

Ans: My Parents.

Q: What are some of the biggest mistakes you’ve made?

Ans: Not knowing when a project is dead.

Q: How can you prevent mistakes or do damage control?

Ans: Listen and take advice from those more experienced than you.

For more information visit us at http://dlalab.com/

Dental Laboratory Associates
1136 Centre St, Suite 205
Thornhill, Ontario, L4J 3M8
Tel No.: (905) 763 0055
Business Email ID: larrythelab@gmail.com
Business Hours: 9am-5pm Monday to Friday