Questions: Kindly give our readers an introduction to your business.
Answer: At Gloss Dental Kallison Ranch, our team takes pride in serving the community with the utmost integrity and care. Every patient visit is an opportunity for us to help our patients improve their quality of life. Our biggest reward is for patients to refer their friends and family to our office. Gloss Dental Kallison Ranch is a full-service dental practice in the Far West Side of San Antonio, Texas. Offering a wide range of dental services for all ages, the practice is committed to providing excellent dentistry in a caring and comfortable environment. We are always looking for ways to improve ourselves and offer better patient service. We are in-network with all major private insurance plans and offer monthly payment options to make it easier for our patients to receive.
Questions: Kindly give us a brief description about yourself.
Answer: At the heart of Gloss Dental Kallison Ranch are Dr. Thakkar and Dr. Nigam, two distinguished dental professionals committed to providing exceptional care. Both are highly focused on providing quality and ethical care. Dr. Thakkar, with almost 15 years of experience in dentistry, is a graduate of Tufts University School of Dental Medicine. His journey in dentistry is marked by a commitment to continuing education and a deep belief in treating each patient like family. His expertise, coupled with a passion for helping patients improve their smiles and quality of life, makes him a cornerstone of the practice. Dr. Nigam, a prosthodontics specialist with an MDS from Mumbai and an MMSc in Oral Biology from Harvard School of Dental Medicine, brings a wealth of knowledge and skill in advanced dental procedures. Known for her artistic and creative approach to smile design and implant surgery, Dr. Nigam is dedicated to providing personalized, high-quality care.
Questions: What inspired you to start this business or get into this industry? Or to make significant changes in an existing business? How did the idea for your business come about?
Answer: As a dentist business owner, my focus has always been on the smallest details, be it while I am doing a procedure or running a dental office. It’s the minor details like the patient greeting as the patient walks in, the experience while taking care of their oral health, and more. It’s not one big item that separates us from our competition, it’s many small things that add up to an ultimate patient experience.
Questions: What three pieces of advice would you give to budding dentists?
Answer: My biggest advice to any dentist is that we are helping people live better lives, it’s not just about fixing teeth. Daily, we are positively touching many lives, and this should be our ultimate goal and reward.
Questions: What would you say are the top three skills needed to be a successful dentist?
Answer: Good clinical skills, good people skills, and a genuine desire to help others
Questions: To what do you most attribute your success?
Answer: To the top three skills I mentioned earlier Good clinical skills, good people skills, and a genuine desire to help others
Questions: What is the best way to achieve long-term success?
Answer: Hard work and staying true to one’s values. Long-term success is definitely about consistency
Questions: Where you see yourself and your business in 5 – 10 years?
Answer: I see Gloss Dental Kallison Ranch as my own child. As any parent, I want to see Gloss Dental Kallison Ranch become an integral part of the community and successfully serve the community members for the years to come.
Questions: Excluding yours, what company or business do you admire the most?
Answer: In general, I admire any business that is successful through adding value in their clients’ lives. Many companies have achieved generational success through this philosophy, and it’s very inspiring for me to see these businesses flourish.
Questions: What motivates you?
Answer: Nothing motivates me more than seeing a satisfied patient who becomes a promoter in the community.
Questions: How important have good employees been to your success?
Answer: All team members are an integral part of our business. We see them as our work family that helps grow this young child, our dental practice. Our team members get the utmost respect from everyone as they are a medium through which we are able to provide top-quality care.
Questions: What are your ideals?
Answer: I value hard work, integrity, and service to others.
Questions: How do you generate new ideas?
Answer: We are always looking for ways to improve. The best way for us to continually improve is to receive feedback from our patients. We actively solicit surveys and reviews from our patients so we can learn from our mistakes.
Questions: How do you define success?
Answer: Success is directly tied to service. In my opinion, the more people we are able to serve, and the better the quality of service equals, the more success.
Questions: How do you build a successful customer base?
Answer: By genuinely adding value in our patients’ lives. Helping our patients live healthier, more confident lives, improving their smiles, oral and overall health.
Questions: What is your favorite aspect of being a dentist?
Answer: That I get to help many patients and team members daily.
Questions: What has been your most satisfying moment in business?
Answer: Opening doors and starting from no clients to growing a successful dental practice that becomes an integral part of the community.
Questions: What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?
Answer: Our culture is built on a service attitude. Our team members show up daily to help people live better lives. This is a repeated message sent throughout our organization.
Questions: In one word, characterize your life as a dentist.
Answer: Amazing!!
