Interview with the owner of Capital City Plumbing & Drain – Best Plumbing Services in Austin TX

by | Oct 30, 2023 | Contractor

1 – Q) Kindly give our readers an introduction to your business. Please include what your business is all about, in which city you are located and if you have offices in multiple locations/ cities.

A) Capital City Plumbing & Drain was established in 2010 in Austin, TX. It is a commercial and residential plumbing repair service company. We serve in Austin, Lakeway, Westlake, Liberty Hill, Leander and Lago Vista. Beside residential plumbing we also work on apartment complex, retail stores, restaurants and office buildings. All our plumbers are licensed and insured. We offer 5 point inspection on all service calls and 24/7 emergency service team. Over the last 15+ years, we’ve completed many commercial and residential plumbing projects for happy clients across the area. Whether you need help with a minor repair or a significant remodel, we should be your top choice for the job.

2 – Q) Kindly give us a brief description about yourself (it should include your brief educational or entrepreneurial background and list some of your major achievements).

A) I am Gabe Nieves, a reliable local plumber who homeowners and business owners in Austin and the surrounding area can trust. In 2010, I started Capital City Plumbing & Drain, a commercial and residential plumbing repair service in Austin, TX. My company was awarded with first place in the Best Plumber category for Best of the best” in 2018. With nearly two decades of experience, my crew and I have what it takes to resolve all your plumbing problems.

3 – Q) What inspired you to (start a new business venture) or (to make significant changes in an existing business)? How did the idea for your business come about?

A) I wanted to utilize my extra ordinary plumbing skills to build something of my own and not work for someone else. I also wanted the financial freedom and manage my own time.

4 – Q) What three pieces of advice would you give to budding entrepreneurs?

A) 1. Passion & Purpose: Start with a clear purpose and passion for what you do. It will drive you during the tough times and inspire those around you.
2. Market Research: Before launching, conduct thorough market research. Understand the needs of your potential customers, the existing competition, and where you can carve out your niche.
3. Networking: Build and nurture a network of mentors, peers, and professionals. They can provide advice, partnerships, or even potential clients.

5 – Q) What would you say are the top three skills needed to be a successful entrepreneur?

A) 1. Decision-Making & Problem-Solving
2. Resilience & Persistence
3. Interpersonal & Communication Skills

6 – Q) How many hours do you work a day on average?

A) 10-12 hours/day

7 – Q) To what do you most attribute your success?

A) Honesty

8 – Q) How do you go about marketing your business? What has been your most successful form of marketing?

A) We are currently optimizing our website to rank higher on search engine platforms and running ads on Yahoo, Running ads on Yahoo contributes the most to our business.

9 – Q) Where did your organizations funding/capital come from and how did you go about getting it? How did you obtain investors for your venture?

A) Our organization’s funding/capital come from all the revenue that our business generates from all the service calls. Our employees are really hard working people and they make sure to get as many jobs done as they can per day.

10 – Q) What is the best way to achieve long-term success?

A) Keep being honest, charging the right amount to customers for the job and do quality work

11 – Q) Where you see yourself and your business in 5 – 10 years?

A) Grow my business double the size as we are right now and have at least 20 more licensed plumber working for us

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