Q. Please give us a brief description about yourself.

Ans: Grew up on a small farm and always had to work for what I wanted. Have continued ever since that if I really wanted to accomplish something, I would have to work to get and overcome the barriers to getting there. The multiple skills I learned as a youth have helped in all my employment environments and in my personal life. It may have taken years to know what I do best, but when that light bulb comes on, a lot of good things can happen.

Q. How did you initially become involved in your industry?

Ans: I was employed as a Director at a technical school in the Continuing Education department. The need arose for a student registration system and I built one on my own time and let the school use it. Later, I started to make it available for lease to other educational organizations and the business took off.

Q. What three pieces of advice would you give to young business owners?

Ans: Never give up; there is always a solution or an alternative.
It is never too late to start.
Don’t let the naysayers hold you back; If your idea has a demand, make it work.

Q. What would you say are the top three skills needed to be a successful at your position?

Ans: Organization skills.
Look ahead; Hone your research skills and practice being an oracle.
Always strive to improve your communication skills (oral, written, etc)

Q. How do you go about marketing your business? What has been your most successful form of marketing?

Ans: Trade shows (#1)
Website (good design)
Word of mouth

Q. From your experience thus far, what is the best way to achieve long-term success in your industry?

Ans: Listen to customers and take appropriate action
Research, research, research, and look to the future
Build what customers want

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