Q. Kindly give our readers an introduction to your business. Please include what your business is all about, in which city you are located and if you have offices in multiple locations/ cities.
A. PetsWorld specializes in offering high quality pads to consumers and veterinary professionals throughout the country. We serve clients who are looking for training pads that have heavy absorbency, are extra large and in bulk quantities. Our office is located at McDonald Avenue Brooklyn, New York. We offer free countrywide delivery service, all you need to do is contact us at 844 777 6970.
Q. Kindly give us a brief description about yourself (it should include your brief educational or entrepreneurial background and list some of your major achievements).
A. PetsWorld has changed the pet industry’s standards when it comes to pricing and delivery. We make sure you get your product at the best price in the market and within the shortest span of time. We have set up countrywide warehouses to allow for free, fast shipping to clients throughout the United States.
Q. What inspired you to (start a new business venture) or (to make significant changes in an existing business)? How did the idea for your business come about?
A. Most business ideas stem from an untapped personal need and ours was no different. We realized that there was room in the pet industry for reliable, high-quality, and low-cost training-pad manufacturers and we decided to rise to the challenge.
Q. What three pieces of advice would you give to budding entrepreneurs?
1. Have a plan but be flexible enough to maneuver yourself and the business when things don’t go according to the plan.
2. Stay committed. For most businesses success takes some time to come about but if you believe in your vision then it will happen.
3. Keep your accounts in order. Funding will be a struggle no matter what, so you have to check on how you spend your money in order to sustain the business.
Q. What would you say are the top three skills needed to be a successful entrepreneur?
1. Resilience. Things are bound to get out of hand every once in a while, but you have to keep your head above the water.
2. Keep Learning. You can’t allow your business to grow stagnant, keep the ideas flowing and keep adapting.
3. Manage your people. You are the captain of the ship and it is your job to guide your crew. No two-ways about it.
Q. How many hours do you work a day on average?
A. As many hours as it takes to get the job done. I’m one of those lucky people who get to do what they believe in and I can’t allow complacency to take over.
Q. To what do you most attribute your success?
A. I would say it has a lot to do with persistence. You just can’t slack if you want to run a successful business. But it also has a great deal to do with the brilliant team that I was lucky enough to put together. And, as cliché as it may sound, it wouldn’t have been possible without the support of my family.
Q. How do you go about marketing your business? What has been your most successful form of marketing?
A. We try to avail all the platforms out there but word-of-mouth has proved to be the most effective of them all. Nothing really beats a recommendation from a satisfied client.
Q. Where did your organizations funding/capital come from and how did you go about getting it? How did you obtain investors for your venture?
A. I have my family to thank for that who decided to pool in and make this dream a reality.
Q. What is the best way to achieve long-term success?
A. Here at PetsWorld, we have carved out a long-term goal and then set out step-by-step monthly, quarterly, and yearly mini-goals to achieve them. What that does is that it keeps you from getting overwhelmed by the larger goals and allows you to focus on the more short-term achievable ones.
Q. Where you see yourself and your business in 5 – 10 years?
A. Hopefully by then we would have diversified our product base and opened up our business to a more global audience.
Q. Excluding yours, what company or business do you admire the most?
A. I admire all businesses that stick by their vision and don’t let setbacks put them down or demotivate them. It takes a lot of courage to pursue your goals when the odds are stacked against you and that is what is truly admirable.
Q. How important have good employees been to your success?
A. I can’t stress enough on how important it is to surround yourself with credible, professional, and hardworking individuals who believe in your business as much as you do. Good employees are the backbone of any successful business.
Q. How long do you stick with an idea before giving up?
A. If you are passionate about the idea then you never give up, you simply change course or re-navigate your path.
Q. What motivates you?
A. Ever since childhood I have had all sorts of pets that I was very fond of and I think that motivated me to get into the pet industry. On a day to day basis, however, I think it’s the idea of getting things done and tackling challenges that motivates me.
Q. How do you generate new ideas?
A. Ideas are generally triggered by things all around you; all you need to do is be mindful of them. Apart from that, I try to incorporate my team into the process and have regular meetings to discuss the best way forward. As the saying goes, if you want to go far you have to go together.
Q. How do you define success?
A. For me it has a lot to do with running a business that I believe in and seeing it grow and flourish, while having the support of my family as I go along.
Q. How do you build a successful customer base?
A. Customer satisfaction is the key. Deliver on your commitments to your clients and you will automatically draw in more customers and retain the current ones.
Q. What is your favorite aspect of being an entrepreneur?
A. As someone who is self-directed and believes in taking challenge head-on and overcoming them, being an entrepreneur has given be the opportunity to do just that.
Q. What has been your most satisfying moment in business?
A. There have been a lot of satisfying moments as my team and I overcame the many obstacles that new businesses face moving forward.
Q. What do you feel is the major difference between entrepreneurs and those who work for someone else?
A. Entrepreneurs have a creative freedom that people who work for others don’t get to have. It lets you take the risks that you need to take to get the results that you want. On the flip side, it also means you are responsible for the consequences of these risks.
Q. What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?
A. At PetsWorld we try to inculcate a one-unit mentality. In order for us to reach the milestones we have set out we need to work as a team and consequently reap the benefits as a team. We try to keep the work atmosphere interactive and get together to celebrate events like birthdays or when we reach certain milestones and so on.
Q. In one word, characterize your life as an entrepreneur.
A. Tenacious is the word. I believe that persistence and determination are the core values you need to embody if you want to reach your goals.