Q.1 Kindly give our readers an introduction to your business. Please include what your business is all about, in which city you are located and if you have offices in multiple locations/ cities.

Ans: We are located at 1005 E Fort Union Blvd Midvale UT 84047

Q.2 Kindly give us a brief description about yourself (it should include your brief educational or entrepreneurial background and list some of your major achievements).

Ans: Utah Flooring & Design has been servicing Salt Lake and surrounding areas for 3 years, but the owners have both been selling and installing flooring for a combined total of over 30 years. What really separates Utah Flooring & Design apart from the other guys is their unmatched attention to detail and high standards for custom flooring installation.

Being a locally owned and operated business makes it really easy to reach us for any questions you may have, or even look over our flooring samples. We specialize in the installation of http://utahflooringanddesign.com/carpet/carpet-installers/ carpet, http://utahflooringanddesign.com/hardwood/hardwood-installers/ hardwood, http://utahflooringanddesign.com/laminate/laminate-installers/ laminate, vinyl, http://utahflooringanddesign.com/linoleum/linoleum-installers/ linoleum, and http://utahflooringanddesign.com/tile/tile-installers/ tile. We care about the quality, look, and feel of your new flooring, and only use the highest quality materials in order to ensure our customers satisfaction.

Q.3 What inspired you to (start a new business venture) or (to make significant changes in an existing business)? How did the idea for your business come about?

Ans: My business partner and I were installers for 15 years. We were the best at what we did and our customers were always raving about our work. After having that much experience we decided to start our own business.

Q.4 What would you say are the top three skills needed to be a successful entrepreneur?

Ans: Drive, Persistence, & Hard Work

Q.5 How many hours do you work a day on average?

Ans: 12-14 Hours

Q.6 To what do you most attribute your success?

Ans: Hard work, Persistence, drive, and our fantastic Customers

Q.7 How do you go about marketing your business? What has been your most successful form of marketing?

Ans: Word of mouth, Digital Marketing, Referrals

Q.8 Where did your organizations funding/capital come from and how did you go about getting it? How did you obtain investors for your venture?

Ans: We initially let everyone we know that we were in business and we went out and did all the installations ourselves. All the money that we made from those jobs we reinvested it back into our business to help it grow

Q.9 Where you see yourself and your business in 5 – 10 years?

Ans: Being the largest Flooring Company in Utah

Q.10 Excluding yours, what company or business do you admire the most?

Ans: Floor & Décor is another great Flooring Business

Q.11 How important have good employees been to your success?

Ans: Having great employees is essential to having a successful business.

Q.12 How long do you stick with an idea before giving up?

Ans: If you truly believe in yourself and you business I would give it everything you have for 2-3 years and if your not successful with it then turn it into a hobby instead of a business

Q.13 What motivates you?

Ans: Happy customers and being able to provide good jobs for ourselves and all our employees

Q.14 How do you generate new ideas?

Ans: Typically we run our ideas past our customers to get their feedback and improve our business based on what our customers are telling us.

Q.15 How do you define success?

Ans: Success for our business is Happy customers and being able to provide good jobs for ourselves and all our employees

Q.16 How do you build a successful customer base?

Ans: Do you best to make sure every customer is happy so they will leave great reviews and they will tell their friends and family about you

Q.17 What is your favorite aspect of being an entrepreneur?

Ans: I would say being able to help others

Q.18 What has been your most satisfying moment in business?

Ans: The most satisfying moments is seeing the great reviews that customer leave us about their experience with our company

Q.19 What do you feel is the major difference between entrepreneurs and those who work for someone else?

Ans: Entrepreneurs are usually willing to take more risks and they usually work 12-14 hours a day minimum and most of the time they never stop working. They even Dream about work when there are sleeping

Q.20 What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?

Ans: We have a culture that is highly motivated on taking care of our customers and giving them a great experience

Q.21 In one word, characterize your life as an entrepreneur.

Ans: Hard Work

Q.22 If you had the chance to start your career over again, what would you do differently?

Ans: I would do everything the same

Q.23 How has being an entrepreneur affected your family life?

Ans: It has effective family life quit a bit because we work almost double the amount of most people who are not business owners

Q.24 What is your greatest fear, and how do you manage fear?

Ans: Greatest Fear is our employees doing a bad job for a customer who put their trust in our company

Q.25 How did you decide on the location for your business?

Ans: Typically a high traffic area that is easy to get to

Q.26 Do you believe there is some sort of pattern or formula to becoming a successful entrepreneur?

Ans: Drive, Persistence, & Hard Work

Q.27 If you could talk to one person from history, who would it be and why?

Ans: God because he has all the answers

Q.28 Who has been your greatest inspiration?

Ans: God

Q.29 What are some of the biggest mistakes you’ve made?

Ans: Not listening to our customers feedback initially and taking action on what to fix.

Q.30 How can you prevent mistakes or do damage control?

Ans: Listen to our customer’s feedback so we can constantly improve Cani (Constant and Never-ending Improvement)

Q.31 What are your hobbies? What do you do in your non-work time?

Ans: Golf & hang out with family and friends

Q.32 What makes you happy?

Ans: Having a healthy and happy family and customers that are thrilled the products and services

Q.33 What sacrifices have you had to make to be a successful entrepreneur?

Ans: I have sacrificed time with Family and Friends along with free time.

Q.34 If you were conducting this interview, what question would you ask?

Ans: Describe the perfect

experience a customer would have with interfacing with your company.