Q. Kindly give our readers an introduction to your business. Please include what your business is all about, in which city you are located and if you have offices in multiple locations/ cities.
Ans: We are a Professional Carpet and Upholstery Cleaning Service located in Coeur d’Alene, ID. We serve Coeur d’Alene, ID and Spokane, WA.
Q. Kindly give us a brief description about yourself (it should include your brief educational or entrepreneurial background and list some of your major achievements).
Ans: My name is Kerry Morris and I have been in the Carpet Cleaning Business for over 26 years.
My Brother, Kelly and I started Clean-Master in 1993.
Q. What inspired you to (start a new business venture) or (to make significant changes in an existing business)? How did the idea for your business come about?
Ans: I was working as an employee and I wanted to start my own business. My uncle had been in the Carpet Cleaning Industry for years, I bought a carpet cleaning machine from him and my brother & I went knocking on doors. And that’s how it all started.
Q. What three pieces of advice would you give to budding entrepreneurs?
Ans: Know your business, Provide excellent customer care, treat your employees well.
Q. What would you say are the top three skills needed to be a successful entrepreneur?
Ans: Business skills, people skills, management skills
Q. How many hours do you work a day on average?
Ans: 40-50 Hours a week
Q. To what do you most attribute your success?
Ans: God given abilities and hard work.
Q. How do you go about marketing your business? What has been your most successful form of marketing?
Starting out with newspaper adds and flyers. Now it is the internet namely Google.
Q. Where did your organizations funding/capital come from and how did you go about getting it? How did you obtain investors for your venture?
Ans: My own savings and bank loans.
Q. What is the best way to achieve long-term success?
Ans: Provide an excellent quality product or service.
Q. Where you see yourself and your business in 5 – 10 years?
Ans: Continuing to provide excellent customer service.
Q. Excluding yours, what company or business do you admire the most?
Ans: Allklean Carpet Cleaning in Coeur d’Alene
Q. How important have good employees been to your success?
Ans: Very important. Employees make up the Business.
Q. How long do you stick with an idea before giving up?
Ans: I don’t give up easily. If it’s a good Idea I stay with it.
Q. What motivates you?
Ans: My faith in Jesus and making customers happy.
Q. What are your ideals?
Ans: Be efficient at what ever you do.
Q. How do you generate new ideas?
Ans: Looking at other successful businesses
Q. How do you define success?
Ans: Integrity, Love, and good relationships.
Q. How do you build a successful customer base?
Ans: Provide an excellent product or service and advertise well.
Q. What is your favorite aspect of being an entrepreneur?
Ans: Being my own boss.
Q. What has been your most satisfying moment in business?
Ans: Providing an excellent service for my customers
Q. What do you feel is the major difference between entrepreneurs and those who work for
Ans: Entrepreneurs are Leaders
Q. What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?
Ans: Honesty and Care for good relationships.
Q. In one word, characterize your life as an entrepreneur.
Visit us : https://cleanmasterinc.com/