Q) Kindly give our readers an introduction to your business. Please include what your business is all about, in which city you are located and if you have offices in multiple locations/ cities.
A – Canada Metals is one of the brands, acting under Canada Trade Corporation. The home office is located in Toronto, Canada. Canada Metals is the trusted Canadian metal supplier, with the main areas of expertise in the following metals: copper sulphide concentrate, lead sulphide/oxide concentrate, zinc sulphide concentrate, alumina, aluminum ingots, iron ore, and iron concentrate.
Q) What inspired you to (start a new business venture) or (to make significant changes in an existing business)? How did the idea for your business come about?
A – The background idea, which helped to make this business establishment, was related to invaluable business experiences in the world of metal industry. We have numerous buyers, who trust us for their metal needs, from different countries in Asia, Europe, and Africa. Due to the large volume of monthly sales, large manufacturers, especially from Europe, China, and South Korea, have found us a reliable partner.
Q) What three pieces of advice would you give to budding entrepreneurs?
A – My suggestion would be to first be an ethical business player. Always, keep your words and maintain your business prestige. Also, keep in mind that customers deserve premium-quality products. Don’t get stuck in low-price offers. Most of low-price metals do not last long and customers must pay for repair or replacement. So, I would highly recommend to do the right thing and market will appreciate your professional efforts.
Q) What would you say are the top three skills needed to be a successful entrepreneur?
A – I would say being ethical, having the business skills and knowledge, and always trying to learn and progress.
Q) To what do you most attribute your success?
A – Being ethical and looking for the best things for customers.
Q) How do you go about marketing your business? What has been your most successful form of marketing?
A – Building an informative website would be one of the key ways, to benefit metal buyers, and at the same time, establish a network of connections.
Q ) What is the best way to achieve long-term success?
A – I would recommend that maintaining a genuine realistic hope and keeping the hard efforts are two means of assisting everyone to reach long-term goals.
Q) Where you see yourself and your business in 5 – 10 years?
A – Partnering with large Canadian mines, building trust, and reaching remarkable sales growth would be our main goals to achieve in next few years.
Q) Excluding yours, what company or business do you admire the most?
A – Glencore is the most acknowledged trader in many industries in the world, and they have been able to reach customers’ demands very effectively.
Q) How important have good employees been to your success?
A – We benefit from priceless advisors, partners, and employees, who have all been a part of our success.
Q) What motivates you?
A – What mainly inspires me is to respect customers and provide superb services to customers.
Q) How do you generate new ideas?
A – I listen carefully to people, observe around, and look for solutions.
Q) How do you define success?
A – I define success as the point to help people and at the same time, to generate an ethical stream of money.
Q) How do you build a successful customer base?
A – We deeply believe in customer satisfaction. In the metal industry, we need to match customer requirements with the provided metals. By doing this accurately and timely, you can develop a successful customer base.
Q) What is your favorite aspect of being an entrepreneur?
A – The most desirable aspect of being entrepreneur would be provide well-admired products and services for customers, and earning money through a moral way. In addition, working on new ideas provides a sense of freshness and progression.
Q) What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?
A – Our organizational identity is mainly related to premium quality of our products as well as high level of customer services.
Q) How can you prevent mistakes or do damage control?
A – Mistakes always happen and I always make sure that my colleagues have made their highest level of work to prevent it. We all need to understand that mistakes are part of us as humans.
Q) What are your hobbies? What do you do in your non-work time?
A – My favorite free time is with my family and friends.
Q) What makes you happy?
A – Seeing the happiness and success of other people makes me so happy.