Question: Please give an introduction to your business.

Answer: Chimney service

Question: Please provide a brief description of yourself.

Answer: Experience fireplace chimney professional

Question: What inspired you to start this business or get into this industry? How did the idea for
your business come about?

Answer: Family business

Question: What would you say is a top skill needed to be successful as a business owner in the chimney sweep industry?

Answer: Working hard.

Question: How many hours do you work a day or week on average?

Answer: On average, I work 6 days a week, 8 hours a day.

Question: To what do you most attribute your success?

Answer: I attribute my success to gaining invaluable experience from my father.

Question: Where do you see your business in 5 – 10 years?

Answer: In 5-10 years, I envision my business as one of the top five chimney service providers in the United States.

Question: How important have good employees been to your success?

Answer: Good employees have been instrumental to my success, playing a vital role that is sometimes even more significant than that of the business owner.

Question: What motivates you?

Answer: The motivation to complete a job perfectly is what drives me.

Question: What are your ideals?

Answer: Being successful

Question: How do you generate new ideas?

Answer: Leaning from others

Question: How do you define success?

Answer: Getting better every day

Question: How do you build a successful customer base?

Answer: Trustful relationship

Question: What is your favorite aspect of being an entrepreneur/business owner?

Answer: Successful

Question: What has been your most satisfying moment in business?

Answer: Having a bunch of employees

Question: What do you feel is the major difference between entrepreneurs and those who work for someone else?

Answer: Being self sustainable

Question: What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?

Answer: Being self sustainable