Q: Kindly give our readers an introduction to your business. Please include what your business is all about, in which city you are located and if you have offices in multiple locations/ cities.
A: Shine Medical Center is a Primary Care & Weigh Management Clinic located in
Hoffman Estates, IL. We understand primary care has became challenging with
the changes in healthcare settings. It is continuing to be more expensive, while
less accessible. Often times, you are seeing multiple providers for primary/ acute
care and unsure who to even talk to. Therefore, we wanted to establish this
center where we look forward to getting to know you as an individual, be
accessible, and partner with you in your care. Be truly your neighbourhood PCP!
With multiple platforms including in person and Telemedicine options, we strive
to provide quality primary care, improve overall wellbeing and reduce the risks of
complications/ hospitalizations. We cater to all your primary care needs including
Annual wellness visits, Acute/ sick visits, Chronic conditions management,
Weight loss services, Mental Health, Travel Medicine, Minor office procedures
and more!
Q: Kindly give us a brief description about yourself (it should include your brief educational or entrepreneurial background and list some of your major achievements).
A: Preyanshu Parekh, is an Osteopathic Medicine Physician who is board certified in
Family and Obesity Medicine. Dr. Parekh completed Undergraduate in Bachelors
of Science with Major in Biology at Benedictine University, IL and went to Des
Moines University, IA where he graduated with Osteopathic Medicine Degree. He
then completed his Family Medicine Residency at Mercy One North Iowa
Hospital in Mason City, IA and later gained certification specializing in Obesity
Medicine. After serving in Primary Care for almost 8 years, he wanted to
establish a center where he can provide quality medical care in the community
which he grew up in and has strong roots. With holistic approach, Dr. Parekh
strives to improve the overall health and well being of each patient.
Q: What inspired you to (start a new business venture) or (to make significant changes in an existing business)? How did the idea for your business come about?
A: After working in a corporate/ bigger hospital groups setting, I was missing the
personal connections with patients. It was difficult to allow a more personalized/
accessible care. Therefore, we wanted to establish a center to simplify medicine
and allow easy access to care.
Q: How many hours do you work a day on average?
A: We are open 5 days a week with occasional weekend hours. We are also available through phone for any urgent/ emergent concerns for our patients.
Q: How do you go about marketing your business? What has been your most successful form of marketing?
A: We have used multiple forms of marketing including online presence,
marketplace. Our most successful form of marketing is word of mouth. Our
patient’s recommending us has allowed for a positive growth to our business.
Q: What is the best way to achieve long-term success?
A: Trusted relationships with patient. Being there for our patients and spending
enough time to address their concerns, allows us to form a strong/ trusted
relationship
Q: Where you see yourself and your business in 5 – 10 years?
A: We are hoping to continue to grow in our community and make our services
more accessible by expanding to more locations
Q: What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?
A: We have always focused on creating a family environment. Dr. Parekh’s wife is
the Practice Manager for the clinic. We understand the value of family and how it
can impact day to day life. We treat our employees like family and that reflects in
overall clinic environment; extending to our patients to become part of the
family.
Q: How do you define success?
A: When we see patients returning for care and trusting us with their overall health;
that is success.
Q: How do you build a successful customer base?
A: By providing care that is transparent, personalized and evidence based.
Q: How important have good employees been to your success?
A: Extremely. Employees are an essential part of the team and reflect the clinic
environment.
