An Interview with Robert Jager – Moving Pros LLC

by | Feb 6, 2023 | Moving

Executive Summary

Moving Pros LLC is a top-rated household goods moving company catering to residential households in Surprise AZ.

Kindly give readers an introduction to your business. Please include what your business is all about, in which city you are located and if you have offices in multiple locations/ cities.

Moving Pros is all about providing the highest level of moving service to our clients. We provide full packing service, loading trucks, pods, and moving. We have two offices: one office in Surprise AZ and one office in Wickenburg AZ.

Give us a brief description of yourself (it should include your brief educational or entrepreneurial background and list some of your major achievements).

Bachelor of Science in business management from Northern Arizona University.

What inspired you to (start a new business venture) or (make significant changes in an existing business)?

I love being my own boss.

How did the idea for your business come about?

I started working part-time for a moving company.

Who has been your greatest inspiration?


What makes you different from other businesses in your industry?

Customer service and quality of service provided.

To what do you most attribute your success?

Never giving up.

What do you think is the best way to achieve long-term success in business?

Processes and Procedures and the right people.

Where do you see yourself and your business in 5 – 10 years?

Much bigger.

Excluding yours, what company or business do you admire the most?

Wickenburg computers and shipping.

Who is your target demographic?

Upper middle class to wealthy people over the age of 40.

The only barrier to treatment is the patient themselves. Once they step into our office, they will feel our love, passion, and commitment to getting them to smile:)

Please list 3-5 talking points about your business that you feel are most relevant to your target audience.

Professionalism and attention to detail by our Movers. Great customer service and communication. The services we provide.

What are your overall thoughts on your industry? Any advice you could give people about your industry?

It’s a hectic industry trying to put order to a very chaotic job. Stay away from brokers at all costs.

Is your business involved with any charitable organizations, social causes, or non-profit work?


How do you give back and support your community?

We do an amazing job and provide discounts.

How important have good employees been to your success?

The most important.

What motivates you?

My future.

How do you generate new ideas?

They come to me.

How do you define success?

Reaching set goals.

How do you build a successful customer base?

Marketing and reputation.

What is your favorite aspect of being an entrepreneur?

Not having a boss and all the challenges.

What has been your most satisfying moment in business?

Conquering goals.

What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?

Professional, customer oriented. Team players and teamwork. Holding people accountable, setting and maintaining expectations, and getting rid of people that don’t fit the culture.

If you had the chance to start your career over again, what would you do differently?

Do not start with a partner.

What is your greatest fear in business, and how do you manage fear?

Failure, have a can’t fail attitude.

How did you decide on the location for your business?


If you could talk to one person from history, who would it be and why?

My father never got to speak to him as an adult.

What book has inspired you the most (or what is your favorite book)?

Hot to win friends and influence people.

What sacrifices have you had to make to be a successful entrepreneur?


What would you say are the top three skills needed to be a successful entrepreneur?

Conceptual thinking, leadership, determination.

What three pieces of advice would you give to entrepreneurs looking to get started in your industry?

Starting will be slow don’t give up, it’s important to do an amazing job for your first clients so you can build your reputation and get referrals, create processes and procedures early on so they are easy to build on, and know your numbers.

Do you believe there is some sort of pattern or formula to becoming a successful entrepreneur?


What do you feel is the major difference between entrepreneurs and those who work for someone else?


Business Name

Moving Pros LLC

Contact Name

Robert Jager

Business Phone



Email Address

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