An interview with Excalibur Moving & Storage owner.

by | Mar 29, 2018 | Moving & Storage Service

In order for your interview to be posted on Magazine/News Placement Sites, kindly answer the mandatory questions listed below. We would also suggest answering the “Recommended” ones though. Please understand the more questions you answer, the better your interview will look. If you want your business to be successful, you will have to be prepared to be interviewed by serious newspapers and magazines. So consider this as a Media training exercise. The list of questions we are asking are the ones most Public Relations company uses to prepare you before scheduling an interview.

Please try and be honest and avoid “cliché” answers.

Also, make sure to send in a high resolution photo (preferably headshot) with this interview. If you can send additional photos (of your company) it will help. You can also send a video of your company with the interview. Please understand that the more information you send, the better your interview will stand out from others.

Please note we reserve the final right on selecting which answers to publish as well as story angles to use. If you want to preview the interview before we post it, kindly let us know.

Mandatory Questions

Q1 : Kindly give us a brief description about yourself (it should include your brief educational or entrepreneurial background and list some of your major achievements).
Ans : I come from Israel. I worked first for my brother first and decided to open a company because I wanted to have my own business. I am doing moving since 2002, opened company in 2005.

More than 70% of our customers are repeat and referrals, this is the best achievement. Because it is showing me as a business owner that customer are happy with service and choose us over other companies. We are a major moving brand in LA as a quality and high end service in LA area with best professional movers.

Q2 : What inspired you to (start a new business venture) or (to make significant changes in an existing business)? How did the idea for your business come about?
Ans : I wanted to become business owner like my father. I think I took it from my father, working hard to achieve your dreams. It’s a part of american dream. Try to get satisfaction and happiness fro doing you job.

Q3 : What three pieces of advice would you give to budding entrepreneurs?
Ans : 1. Don’t stop learning
2. Hire the best
3. Never give up

Q4 : What would you say are the top three skills needed to be a successful entrepreneur?
Ans : 1. Hard worker
2. To be creative
3. Be a good leader, inspire people

Q5 : To what do you most attribute your success?
Ans : Stay humble and learn every day.

Q6 : How do you go about marketing your business? What has been your most successful form of marketing?
Ans : We advertise in Yelp and Google, take referrals from our customers. Focus in direct marketing. Invest in long term. We have new trucks that look presentable and branded. Word of mouth is most successful.

Q7 : What is the best way to achieve long-term success?
Ans : Be creative, keep improving, be better at level of service you provide.

Q8 : Where you see yourself and your business in 5 – 10 years?
Ans : We open new branches across USA, from to regional brand from national level.

Q9 : Excluding yours, what company or business do you admire the most?
Ans : Berkshire hathaway, Apple, Procter & Gamble, Virgin Group, Steve jobs, Richard Branson. Inspire companies who make breakthru, change the world for the better and bring civilization one step forward.

Recommended Questions –

Q1 : How important have good employees been to your success?
Ans : Employers equals all success. They are 99.5% of success of company. I bring 0.5$ success at most. Our team work hard to make customers happy.

Q2 : How long do you stick with an idea before giving up?
Ans : If the idea doesn’t work for you, we change it. We stick to ideas that work for the business, we all the time trying to look for better ideas r ,. We try to evolve all the time.

Q3 : What motivates you?
Ans : I came here for American Dream, like in movies. I try to become better every day, If you want tomorrow could be better, you need to make it better today. I try to become a better person today for the sake of tomorrow. I want to become the best i can, to get the most of life. I try to become best I can and live the best life I can.

Q4 : What are your ideals?
Ans : My ideal is to change the status quo in moving business, create a new customer experience standard that would affect the whole moving industry for better customer experience and customer satisfaction.

Q5 : How do you build a successful customer base?
Ans : You have to exceptional customer service, be top 5% of of the moving companies. Meet and exceed customer expectations. Priority is customer satisfaction. Give top brand high level of service for affordable price. People is what makes this business and top notch professional, most of our movers have 8+ plus years of experience which resolute in high level of customer satisfaction.

Q6 : What is your favorite aspect of being an entrepreneur?
Ans : You can see what actions are worth. You can see the result you make and progress. You get direct feedback of your actions and you appreciate the game and the challenge of life, and that make you evolve and become better.

Q7 : What has been your most satisfying moment in business?
Ans : Understanding that I need to do whatever it takes to make customer happy. It’s all about make customers happy. And that is not allot about the profit ,and that the profit will follow if we be focusing on customer experience.

Q8 : What do you feel is the major difference between entrepreneurs and those who work for someone else?
Ans : Probably – point of view, Owner sees bigger picture of business. While employers are mostly focused on their part of job.

Q9 : What kind of culture exists in your organization? How did you establish this tone and why did you institute this particular type of culture?
Ans : We are family, get along with each other, we help each other. We do our best to do 110 percent effort.
We are transparent with each other ,We optimize work/life balance. Rewarding people based on performance which is how they can create higher level of customer experience . We try to engineering better customer experience to establish a new level of quality for industry.

Company Details
Excalibur Moving Company
Address: 7080 Hollywood Boulevard Suite 1100,Hollywood,CA,90028
Tel No.: 877-557-7777
Business Email Id: info@excaliburmovers.com
Url: https://excaliburmovers.com

Latest Articles

Categories

Archives